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© 2017 by PAIS Group

Unified Communications
Microsoft is reinventing productivity—across the board—to create a world where people can truly make the most of their time and lead more fulfilling lives. Connecting people across all of life’s moments – to talk, to share, to collaborate – is at the heart of helping people make the most of every moment. To that end, and for our business customers, we are bringing together the familiar experience and user love of Skype with the enterprise security, compliance, and control from Lync to create the most loved and trusted communications platform for doing things together.​​​​​​​
The office of the future where users are empowered to take control over how they communicate, providing access to the right information and the right person over any device or application the first time Unified communications (UC) change the way people work
Unified communications (UC) is the technological that integrate  communication tools including email, audio, video, and data communication services into one platform (one IP-based infrastructure ) where the businesses and individuals  can manage all their communications in one entity instead of separately. In short, It bridges the gap between VoIP and other user's computer based communication technologies. UC provide  the organizations an improvement on the  business productivity

 

Microsoft Unified Communications will help the customer save costs by reducing operating costs, consolidating infrastructure, and leveraging human capital more effectively, through reduce toll costs, cell phone charges, conferencing service fees, travel and training costs, meeting expenses, consolidating older communications systems into a single, integrated platform and will be build on the current investment that the customer has made.
 
Microsoft Unified Communications solutions can help the customer deliver excellent services, reduce their carbon footprint, and achieve the efficiencies required to drive down costs. Microsoft Unified Communications give the customer workers the flexibility to reach their colleagues and access the information they need, whether they are in the office, in the field, or working from home.
Using integrator email, enterprise telephony (VOIP), voice mail, instant messagn, and conferencing capalities, customer can quickly and easily connect with the righ person via the software applications and business prosesses they every day.
 
It combine Enhanced Voice over Internet protocol (VoIP), enterprise IM, presence, and Web conferencing capabilities within a single offering. Skype for Business​ is a robust, flexible, session initiation protocol (SIP) standards-based, real-time communication platform that enables presence-based VoIP call management; audio, video and Web conferencing; and IM across existing software applications, services, and devices.​
Skype f​or Business​ (Formerly Lync)

Microsoft Skype for Business is an enterprise-ready unified communications platform. Skype for Business connects people everywhere, on Windows 8 and other devices, as part of their everyday productivity experience. Skype for Business provides a consistent, single client experience for presence, instant messaging, voice, video and a great meeting experience. Skype for Business​ 2015 users can connect to anyone on Skype, enabling rich communication with hundreds of millions of people around the world.

A decade ago, Skype broke down the distance barrier by bringing people together from all over the world. It forever changed the way people shared their lives by getting friends and family together to celebrate special moments and create extraordinary bonds. Today, Skype is so much more. It’s used by more than 300 million people for messaging, calling and sharing. It lets people and groups connect in more spontaneous ways across multiple platforms to have fun and get things done. From desktop, to mobile to TV, it’s for communicating throughout the day, every day. Skype is a universal symbol of togetherness.​​

UC solutions integrate the following functionalities into one IP-based infrastructure platform:-
- Voice (telephony, IP-PBX)
- Audio conferencing
- Email system
- Unified messaging (Voice Mail and Auto Attendant)
- Video conferencing
- Desktop conferencing
- Application sharing
- Presence
- Instant Messaging (IM)
- Whiteboard

For the past 10 years, Microsoft has invested in the transformation of business, disrupting the status quo with Lync, by simplifying and unifying all of the different tools people used to communicate for work. We made Lync a core part of Office to make it easy for people to connect with others to get work done. Lync means the freedom to work anywhere. It’s like tapping someone on the shoulder to say “let’s chat” no matter where you are in the world. Colleagues meet together and make decisions in an instant and IT Professionals rest easy knowing their end-users are supported by a secure platform for that they manage and control. To​day, thousands of organizations, large and small, count on Lync for voice, video and conferencing.

In the first half of 2015, the next version of Lync will become Skype for Business with a new client experience, new server release, and updates to the service in Office 365. We believe that Skype for Business will again transform the way people communicate by giving organizations reach to hundreds of millions of Skype users outside the walls of their business.

We’re really excited about how Skype for Business takes advantage of the strengths of both Skype and Lync. For example, as you can see in the screenshots, we’re adopting the familiar Skype icons for calling, adding video and ending a call. We’ve added the call monitor from Skype, which keeps an active call visible in a small window even when a user moves focus to another application.

At the same time, Skype for Business keeps and improves on all of the capabilities of Lync, including content sharing and telephony. For example, transferring a call now takes only one touch or click instead of three.

We’re also making it easier to connect to people everywhere. Lync already offers instant messaging and audio calling with Skype users. Skype for Business adds video calling and the Skype user directory making it possible to call any Skype user on any device.

Current Lync Server customers will be able to take advantage of these capabilities simply by updating from Lync Server 2013 to the new Skype for Business Server in their datacenters. No new hardware is required. For Office 365 customers, it’s even simpler. We’ll do the required updates. And because communications is mission-critical, this release meets a new bar for reliability and performance.​​​

Microsoft is already a market leader in communications. I’m confident that no other company in the world can connect people like Microsoft can. Stay tuned for more updates on Skype for Business and how we reimagine the technologies people use to communicate. If you’re a current customer, ask your PAIS account manager about Skype for Business​​.​​​​

PAIS is Voice-Specialized Partner in Unified Communications with Skype for Business 2015
PAIS as always "We deliver what we promise for", and as a Voice Specialized Partner on the Microsoft Unified communications with Skype for Business/Lync, we will design and deploy the Microsoft best practice Unified communications solution.
 
Business Impact of Unified Communications with the Microsoft Skype for Business 2015
Improve End-User and Team Productivity
Complete Projects Faster  
Shorten Tasks Cycle  
Resolve daily Issues Faster
Reduce Travel Expenses
Reduce Telephony and Audio Conferencing Charges
Lower Messaging Costs

IP Telephony with Microsoft Skype for Business 2015
Skype for Business 2015 delivers on the promise of unified communications (UC) with the complete IP Telephony (IPT) capabilities of an IP PBX, integrated with rich presence, instant messaging (IM), and ad hoc collaboration and online meetings. Enterprise voice in Skype for Business​ 2015 meets IP Telephony (IPT) requirements through a combination of traditional IP PBX voice user features and more flexible unified communications alternatives. Features such as call answer, hold, resume, transfer, forward, and divert are supported directly, while personalized speed dialing keys are replaced by contact lists, and automatic intercom is replaced with IM. Traditional telephony management functions including dial plans, call authorization, and call detail records are supported and improved via interoperability with standard enterprise tools including Active Directory and Microsoft SQL Server. With IP Telephony, users can use their computers or desktop IP phones as their primary business phones; IP Telephony can also extend business calls to mobile devices. Skype for Business​ 2015 is the latest technology from Microsoft to provide the IP Telephony solution.​

Our Vision

Of Unified Communications