No industry has been left untouched by the global health crisis of 2020. Change is happening—along with innovation and lessons for progress.
Organizations are accelerating their digital transformation efforts to meet the many challenges posed by COVID-19. Those that already had the partners and tools in place for their digital transformation were able to quickly adjust to meet new customer needs. As a result, these organizations are benefitting from innovative business outcomes, while providing valuable lessons learned.
Four Areas to Unlock the Value of Digital Transformation
Vision and strategy
Defining a clear vision and strategy is key to developing a strong roadmap to help move organizations forward.
Creating a unified and elastic culture that invites diversity allows for change to be positively accepted.
Amplifying your organization’s unique potential transforms what you currently have to what you can become.
Developing your organization’s capabilities continuously enables you to improve productivity and efficiency.
Microsoft Office 365
Microsoft Office 365 is a subscription cover range of features and benefits to meet the unique needs of individuals and businesses, it is designed to help people and businesses achieve more with innovative Office apps, intelligent cloud services, and world-class security.
Microsoft Unified Communications will help customers save costs by reducing operating costs, consolidating infrastructure, and leveraging human capital more effectively, through reduce toll costs, cell phone charges, conferencing service fees, travel and training costs, meeting expenses, consolidating older communications systems into a single, integrated platform and will be build on the current investment that the customer has made.
Contact Center and Recording
We offer contact center and recording solutions that remove traditional barriers by extending Skype for Business and Microsoft Teams into the contact center and customers' organizations, to enrich the collaboration environment with seamless, multichannel customer communication and a comprehensive approach to compliance, helping you avoid fines and reputational damage.
Virtual Desktop Infrastructure (VDI)
Access your desktop and applications that are hosted on-premises or in the cloud from anywhere while maintaining secure remote work, providing the familiarity and compatibility of Windows 10 with the new scalable multi-session experience for your end users and save costs by reducing infrastructure costs and management overhead.